Pemanfaatan User Experience Questionare Dalam Analisis Pengalaman Pengguna MyBSI E-Learning System

##plugins.themes.academic_pro.article.sidebar##

Published Jan 8, 2024
https://doi.org/10.32722/multinetics.v9i2.6352
Download
PDF (Bahasa Indonesia)
Statistic
Vol. 9 No. 2 (2023): MULTINETICS Nopember (2023)

##plugins.themes.academic_pro.article.main##

Nurfia Oktaviani Syamsiah
Universitas Bina Sarana Informatika
Indah Purwandani
Universitas Bina Sarana Informatika
Siti Nurwahyuni
Universitas Bina Sarana Informatika
Mia Rosmiati
Universitas Bina Sarana Informatika

Abstract

The purpose of this study is to utilize User Experience Questionnaire (UEQ) to measure the user experience of learning management system. 201 respondents were involved as UEQ respondents with diverse backgrounds as system users. In this research, My BSI Elearning System (MYBEST) is used as the research object. MYBEST has various features for the process of teaching and learning activities starting from the attendance process, discussion, provision of learning materials both in the form of modules and video links, submitting assignments, conducting quizzes and monitoring attendance at previous meetings. This research will provide benefits for UX practitioners, educators and developers of online learning management systems. The findings in this research are also expected to provide benefits for all scope of actors in the world of education who implement computer-based teaching and learning activities. The results of MYBEST user experience evaluation using UEQ can be seen from the calculated aspects such as Attractiveness, Pragmatic Quality and Hedonic Quality. The resulting MYBEST UX evaluation value is quite satisfactory, where of the six scales observed, three of them got above average results, and the other three got good results. In this study, it was found that the pragmatic aspect of UEQ has a more dominant value than the hedonic aspect.

##plugins.themes.academic_pro.article.details##

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

How to Cite
Syamsiah, N. O., Purwandani, I., Nurwahyuni, S., & Rosmiati, M. (2024). Pemanfaatan User Experience Questionare Dalam Analisis Pengalaman Pengguna MyBSI E-Learning System. MULTINETICS , 9(2), 108–117. https://doi.org/10.32722/multinetics.v9i2.6352

References

  1. P. V Kulkarni, S. Rai, and R. Kale, “Recommender System in eLearning : A Survey,” in International Conference on Computational Science and Applications 2019, 2020, pp. 119–126. doi: 10.1007/978-981-15-0790-8.
  2. I. Purwandani and N. O. Syamsiah, “Analisis Kualitas Website Menggunakan Metode Webqual 4 . 0 Studi Kasus : MyBest E-learning System UBSI . Website Quality Measurement Based on Webqual 4 . 0 Method . A Research on MyBest E-learning System UBSI .,” Jurnal Sistem da Teknologi Informasi (JUSTIN), vol. 09, no. 3, pp. 300–306, 2021, doi: 10.26418/justin.v9i3.47129.
  3. Universitas BSI, “Universitas BSI Sosialisasikan MyBest Bagi Mahasiswa,” news.bsi.ac.id. [Online]. Available: https://news.bsi.ac.id/amp/2022/09/11/universitas-bsi-sosialisasikan-mybest-bagi-mahasiswa/
  4. M. S. Abubakari, Nurkhamid, and Hungilo G, “Evaluating an e-Learning Platform at Graduate School Based on User Experience Evaluation Technique,” in ICE-ELINVO, 2020, pp. 1–11. doi: 10.1088/1742-6596/1737/1/012019.
  5. W. Lattu, Arny Sihabuddin Jatmiko, “ANALISIS KEPUASAN PENGGUNA TERHADAP PENGGUNAAN E-LEARNING DENGAN METODE TAM DAN EUCS,” JURSISTEKNI (Jurnal Sistem Informasi dan Teknologi Informasi), vol. 4, no. 1, 2022.
  6. A. Nasution, A. Hasairin, W. Arwita, C.
  7. Challenges, H. Aldowah, and S. Ghazal, “Factor Affecting E-Learning User Acceptance : A Case Study of AULA,” in Annual Conference on Science and Technology Research (ACOSTER) 2020, 2021, pp. 2–6. doi: 10.1088/1742-6596/1783/1/012122.
  8. S. R. Henim and R. P. Sari, “Evaluasi User Experience Sistem Informasi Akademik Mahasiswa pada Perguruan Tinggi Menggunakan User Experience Questionnaire,” Jurnal Komputer Terapan, vol. 6, no. 1, pp. 69–78, 2020.
  9. N. WUU Said, A. Novitasari, and M. P. Arfiyanti, “Hubungan Pemanfaatan E-Learning terhadap Motivasi Belajar Mahasiswa Fakultas Kedokteran Universitas Muhammadiyah Semarang The Relationship between the Utilization of E-Learning and Student Learning Motivation at the Faculty of Medicine, Universitas Muhamm,” et al eJKI, vol. 11, no. 1, 2023, [Online]. Available: https://doi/org.10.23886/ejki.11.364.28Abstrak
  10. F. Andiarna and Es. Kusumawati, “Pengaruh Pembelajaran Daring terhadap Stres Akademik Mahasiswa Selama Pandemi Covid-19,” Jurnal Psikologi, vol. 16, no. 2, pp. 139–150, 2020.
  11. S. Prasetyaningsih and W. P. Ramadhani, “Analisa User Experience pada TFME Interactive Learning Media Menggunakan User Experience Questionnaire,” vol. 13, no. 2, pp. 147–157, 2021.
  12. D. Benyon, Designing user experience. A guide to HCI, UX and interaction design. Pearson Education, 2019.
  13. A. Bruun and J. Stage, “An Empirical Study of the Effects of Three Think-Aloud Protocols on Identification of Usability Problems,” in Human-Computer Interaction – INTERACT 2015, Springer, 2015, pp. 159–176. doi: 10.1007/978-3-319-22668-2_14.
  14. A. A. Lopez-aguilar, R. Belo-Bustamante, and S. A. Navarro-Tuch, “Advanced System to Measure UX in Online Learning Environments,” in IEEE Global Engineering Education Conference (EDUCON), 2021, pp. 779–782.
  15. L. Giraldi, M. Giovannetti, and E. Cedrola, “User Experience on E-learning Platforms in Higher Education,” Res Sq, 2023, doi: 10.21203/rs.3.rs-2753702/v1 License:
  16. A. Poma, G. Rodríguez, and P. Torres, “User Experience Evaluation in MOOC Platforms: A Hybrid Approach,” in HCI-COLLAB 2021. Communications in Computer and Information Science, 2021. doi: 10.1007/978-3-030-92325-9_16.
  17. B. H. Santoso, M. Schrepp, R. Y. K. Isal, A. Y. Utomo, and B. Priyogi, “Measuring User Experience of the Student-Centered e-Learning Environment,” The Journal of Educators Online-JEO, vol. 13, no. 1, pp. 58–79, 2016.
  18. B. H. Santoso, M. Schrepp, R. Y. K. Isal, A. Y. Utomo, and B. Priyogi, “Measuring User Experience of the Student-Centered e-Learning Environment,” The Journal of Educators Online-JEO, vol. 13, no. 1, pp. 58–79, 2016.
  19. S. R. Henim and R. P. Sari, “Evaluasi User Experience Sistem Informasi Akademik Mahasiswa pada Perguruan Tinggi Menggunakan User Experience Questionnaire,” Jurnal Komputer Terapan, vol. 6, no. 1, pp. 69–78, 2020.
  20. E. Sutadji, W. Hidayat, S. Patmanthara, S. Sulton, N. Jabari, and M. Irsyad, “Measuring user experience on SIPEJAR as e- learning of Universitas Negeri Malang,” in The 1st Annual Technology, Applied Science and Engineering Conference, 2020, pp. 1–6. doi: 10.1088/1757-899X/732/1/012116.
  21. M. S. Abubakari, Nurkhamid, and G. Hungilo, “Evaluating an e-Learning Platform at Graduate School Based on User Experience Evaluation Technique,” in ICE-ELINVO 2020, 2020, pp. 1–11. doi: 10.1088/1742-6596/1737/1/012019.
  22. 4icu.org, “2023 Jakarta SCR University Ranking,” https://www.4icu.org/id/jakarta-scr/. [Online]. Available: https://www.4icu.org/id/jakarta-scr/
  23. I. Maslov, S. Nikou, and P. Hansen, “Exploring user experience of learning management system,” The International Journal of Information and Learning Technology (IJILT), vol. 38, no. 4, pp. 344–363, 2021, doi: 10.1108/IJILT-03-2021-0046.
  24. J. Dawson, Analysing Quantitative Survey Data for Business and Management Students. SAGE Publications Ltd, 2018.
  25. N. G. Fielding, R. M. Lee, and G. Blank, The SAGE Handbook of Online Research Methods. SAGE Publications Ltd, 2017.
  26. R. Herdjuno and P. Kusumo, “Evaluasi User Experience Sistem Informasi Manajemen Tugas Akhir ( SEKAWAN ) Informatika Universitas Islam Indonesia Menggunakan Metode User Experience Questionnaire ( UEQ )”.
  27. M. Schrepp, User Experience Questionnaire Handbook. 2023. [Online]. Available: www.ueq-online.org